Privacy Policy
How we collect, use and protect your information.
Last updated: 4 November 2026
At giftplanet.ae ("Gift Planet", "we", "our", "us"), your privacy is very important to us. This Privacy Policy explains how we collect, use, share and protect your information when you use our website, products and services.
1. Information we collect
- Contact information: your name, company, email address, phone number and delivery address.
- Enquiry and order information: the products and quantities you ask about or order, the logos and artwork you send us, and your order history.
- Technical information: IP address, browser type, device information and usage data, through cookies or similar technologies.
2. How we use your information
- To prepare quotations, and to process and deliver your orders.
- To provide customer support and answer your enquiries.
- To send you updates about your orders, and offers or new products if you have opted in.
- To improve our website, services and user experience.
- To comply with our legal obligations.
3. Sharing your information
We do not sell your personal information. We may share it with:
- Service providers who help us run our business: delivery partners, IT and hosting, email and messaging services such as WhatsApp, and analytics providers.
- Legal authorities, when required by law or to protect our rights, property or safety.
4. Cookies and tracking technologies
giftplanet.ae uses cookies and similar technologies to remember your preferences, to analyse website performance and traffic, and to show you relevant content. You can manage or disable cookies in your browser settings, but some parts of the website may not work properly without them.
5. Data security
We use industry-standard security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
6. Your rights
Depending on where you are, you may have the right to:
- Access, update or correct your personal information.
- Ask us to delete your data.
- Opt out of marketing communications.
- Restrict or object to certain processing of your information.
To exercise these rights, email us at sales@giftplanet.ae.
7. Third-party links
Our website may contain links to other websites. We are not responsible for their privacy practices or content.
8. Children's privacy
giftplanet.ae does not knowingly collect personal information from children under the age of 13. If you believe we have, please contact us and we will delete it promptly.
9. Changes to this policy
We may update this Privacy Policy from time to time. Changes are posted on this page with a new "Last updated" date.
10. Contact us
Gift Planet, Arenco Building 4, Office 215, Dubai Investment Park, Dubai, United Arab Emirates
Email: sales@giftplanet.ae · Phone and WhatsApp: +971 50 684 5294